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Free Insured Shipping within Australia

We provide free overnight insured shipping on all orders within Australia, regardless of order amount. In addition to free shipping, rest confident that all items are securely packaged and fully insured while in transit to your home or office. For your
protection, My Diamonds always:

  • Insures all items for their full value.
  • Uses Express Post Platinum Service, Australian Air Express and FedEx services for the fastest and safest delivery of high value packages.
  • Requires that all deliveries must be made to a physical business or home address only.
  • Disallows delivery to PO Box addresses (please contact us for delivery to PO Box addresses)
  • Requires an adult to sign for the package.

Alternate Shipping Addresses

At the time your order is placed, we will collect your billing and shipping information. For your own protection we suggest that any credit card order be shipped to a valid address on file with the credit card company, although alternate addresses are acceptable. We can also arrange to have your package shipped to a local Australian Air Express or FedEx station for pick-up. You may call our offices at any time for assistance locating the nearest Australian Air Express or FedEx facility.


International Travellers

About the Tourist Refund Scheme (TRS) - Duty Free

The TRS enables you to claim a refund, subject to certain conditions, of the goods and services tax (GST) that you pay on your piece of jewellery or diamonds you purchase from us.

DUTY FREE Essentials:

  • The duty on jewellery/diamonds has been replaced by the GST (10%)
  • GST can be claimed back if purchased within 30 days of travelling
  • Must show tax invoice at customs
  • Must take goods with you through customs
  • Minimum purchase $300 (incl GST) on the one tax invoice
  • You can open and use the goods within the 30 days prior to departure

For full details you can download TRS brochure:
http://www.customs.gov.au/webdata/resources/files/travellers___english1.pdf