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For assistance, call 1800 766 567.
Thank you for choosing Monroe Yorke Diamonds. This agreement sets out your item, your payment schedule and the terms of your layby. Please review it and, when you are happy, confirm your acceptance below.
A deposit secures your layby; the balance is paid in monthly instalments. Each instalment includes a $12.95 monthly admin fee. You may pay an instalment early or pay more than the scheduled amount at any time.
Important: please quote your layby number — as the payment reference for every transfer, so we can match each payment to your layby.
Prefer to pay by card? Each scheduled payment can be made securely by Visa or Mastercard through PayWay — there is no card surcharge. Where a Pay by card button appears next to a payment in the schedule above, it opens PayWay's secure hosted page for that exact amount.
American Express is not accepted. We never see or store your card details — card payments are handled entirely by PayWay (Westpac).
Prefer to pay by card? We can email you a secure PayWay payment link for any scheduled payment — just contact us and we'll arrange it. Visa and Mastercard, no surcharge.
As these items are made to order exclusively to your requirements, a layby deposit of 10% of the order total is required on acceptance of this agreement. The balance is paid in monthly instalments per the schedule above.
Once production has commenced, no major changes, alterations, cancellations or refunds are possible.
The item is delivered once production is complete and the layby is paid in full. We are not responsible for third-party carrier delays. A signature may be required. Parcels are insured until delivery. Risk passes to the customer upon delivery.
All items remain the property of Monroe Yorke Diamonds until paid for in full.
A tax invoice will be issued upon acceptance of this agreement, reflecting your current payment status.
Grading and valuation certificates are issued as hard copies and cannot be replaced if lost or damaged. Please store them securely.
This agreement is available for acceptance for a reasonable period. We may withdraw the offer at any time before acceptance if circumstances change.
These items are covered by a lifetime warranty, provided all repairs, resizing and alterations are carried out by Monroe Yorke Diamonds. Third-party repairs void the warranty. Damage from wear, accidents or improper care is not covered.
Orders shipped outside Australia may be subject to import taxes and customs duties. These charges are the responsibility of the purchaser.
We are not liable for indirect, incidental or consequential damages arising from the use or inability to use our products. Our total liability is limited to the purchase price of the product.
Customer information is collected and used in accordance with our Privacy Policy. We do not share personal information with third parties without consent, except as required by law.
These terms are governed by the laws of Queensland, Australia. Any disputes will be resolved in the courts of Queensland, Australia.
By confirming below, I accept the offer of goods set out in this agreement, and I have read, understood and accept the Terms & Conditions and the Terms & Conditions of Lay-By above.
Type your name and tick the box to enable acceptance.
Your layby agreement has been accepted and confirmed. Please make your deposit using the bank transfer details above, quoting your layby number as the reference, to commence your layby.
Questions about your layby? We're here to help — call 1800 766 567.